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Help and contact

Need more help? Find the answers to your questions in our FAQ, chat with our virtual assistant or find the store nearest you. Fulli is here to help!

Virtual assistant

Do you have a question? A comment?

Need help with our electronic toll collection and electric recharging offers? Ask our virtual assistant to help you with all the formalities!

This form isn't a chat room, but will provide you with a simple response based on your information. If you are not satisfied, you can send your message to our advisors.

You will receive an email confirming that your request is being processed.

You have the right to access, rectify, object to and delete your personal data and to restrict processing. All these rights may be exercised by contacting the Data Protection Officer by clicking on the ‘ exercise your rights ’ link. For more information on how we use and protect your data , click here.

Where to find us

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parking

A parking lot accessible with your badge

With your Fulli Télépéage badge, access over 1,000 parking lots in France, Spain, Portugal and Italy!

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borne

An electric charging station

The Fulli Electric Charging Card gives you access to France's No. 1 recharging network, with almost 125,000 charging stations throughout the country.

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loupe

Our Fulli stores

Visit one of our stores for information or to take out a Télépéage offer.

FAQ: all your questions about electric recharging

Management, operation, subscription and recharging stations - you'll find all the information you need about our electric recharging offer in our FAQ!

Management and operation 
of the recharge card

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⮕ How do I use my Fulli recharge card?

⮕ How do I activate my card?

⮕ What if my card doesn't work?

How an electric 
charging system

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⮕ What types of plugs will I find to charge my electric vehicle on the freeway?

⮕ How long does a freeway charge last?

⮕ How do I find a charging point for my electric car?

Image
Parking

A parking lot accessible with your badge

With your Fulli Télépéage badge, access over 1,000 parking lots in France, Spain, Portugal and Italy!

Image
borne

An electric charging station

The Fulli Electric Charging Card gives you access to France's No. 1 recharging network, with almost 125,000 charging stations throughout the country.

Image
loupe

Our Fulli stores

Visit one of our stores for information or to take out a Télépéage offer.

Fulli stores

Would you like to visit one of the physical Fulli stores on the APRR and AREA network? Here's the list and where to find them!

For opening times, click on the Fulli boutique of your choice on the map.

You can also contact us by phone on 0 806 004 004 for hearing-impaired access (free service + call) or via the Fulli app.

The list of our stores

Fulli boutiques on the APRR motorway network:

Boutique de Beaune - 82 Route de Verdun, 21200 Beaune, France
Boutique de Fleury-en-Bière - Péage de Fleury-en-Bière, A6, 77630 Barbizon
Boutique de Saint-Apollinaire - 36 rue DR Schmitt, 21850 Saint-Apollinaire
Boutique de Besançon - ZAC Valentin Sortie 4, A36, 25048 Besançon
Boutique de Mâcon - Péage Mâcon N, 71000 Mâcon
Boutique de Clermont-Ferrand - Barrière de péage Clermont, A71, 63360 Saint-Beauzire
Boutique de Villefranche Ville - 108 rue de la Voie Romaine, 69400 Villefranche-Sur-Saône
Boutique de Beynost - ZAC des Baterses n°4 Chemin des Malettes, 01700 Beynost 

Fulli stores on the AREA motorway network:

Boutique Aire de L'Isle-d'Abeau sud - Aire de services de l'Isle d'Abeau, 38080 L'Isle-d'Abeau
Boutique de Chambéry - 350 Rue Denis Papin, 73290 La Motte-Servolex
Boutique Annecy la Ripaille - A41 Nord, Route du Champ de l'Ale, 74600 Annecy
Boutique de Saint-Martin-Bellevue - Centre de Péage de Saint Martin Bellevue, A41, 74350 Allonzier-la-Caille
Boutique de Voreppe - Centre de Péage de Voreppe, Pont de Veurey, 38340 Voreppe
Boutique de Crolles - Chemin de Pré-Pichat Centre de Péage, 38920 Crolles
Boutique du Viaduc de Millau - Compagnie Eiffage du Viaduc de Millau Péage de Saint-Germain - BP 60457 - 12104 Millau