How do I cancel my contract?
Would you like to cancel your Fulli tollbadge subscription? The process is simple. To terminate your contract, you only need to return your toll tag(s). Your cancellation will only become effective once your tag(s) have been received.
To return your tollbadge, you have two options:
- Visit one of our Fulli stores: you can visit any of our stores, where an advisor will assist you with your request and handle the necessary formalities.
- Return your tag by mail: you may also send back your toll tag(s), together with the return form duly completed, to the following address:
APRR CENTRE LOGISTIQUE FULLI 82, ROUTE DE VERDUN BP 10356 F-21209 BEAUNE CEDEX
This address must only be used for cancellation requests accompanied by your toll tag(s).
Need help completing your return form?
To complete your form, you will need your Fulli customer number. This number starts with 250 and is followed by 9 digits.
You can find this number:
- on your monthly invoice
- on the label attached to your toll tag
- on your Fulli subscription agreement
Tip: To facilitate the processing of your request, please ensure that all tags linked to your contract are returned and that the return form is completed carefully. If you choose to send your tag(s) by mail, we recommend keeping proof of postage until you receive confirmation that your contract has been cancelled.
Other contract management questions you may be interested in
- I'm a Fulli Télépéage customer, where can I find my identifier?
- Can I change the date on which my bill is debited?
- Is it possible to debit my bill from a bank account other than my own?