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Accessibility Statement - Fulli

Accessibility Statement

Eiffage is committed to making its websites, intranet, extranet, mobile applications, software packages, and digital street furniture accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

This accessibility statement applies to the Fulli website (https://www.fulli.com/).

Compliance status

The Fulli website does not comply with the General Accessibility Improvement Framework (RGAA), version 4.1, due to the non-compliances listed below.

Test results

The compliance audit conducted by Tanaguru on July 4, 2025 reveals that:
•    Compliance rate of the audited sample: 35% of the RGAA version 4.1 criteria are met across the entire sample (14 pages).

Inaccessible content

The content listed below is not accessible for the following reasons:

Non-compliance

Theme 1: images

  • Criterion 1.2: Some decorative images are not correctly ignored by assistive technologies;
  • Criterion 1.3: Some images that convey information have irrelevant text alternatives;
  • Criterion 1.6: Some images that convey information do not have detailed descriptions;

Theme 2: Managers

  • Criterion 2.1: Some inline frames (<iframe>) do not have titles;
  • Criterion 2.2: The title (title attribute) of some frames is not relevant;

Theme 3: Colors

  • Criterion 3.1: Some information is conveyed solely by color;
  • Criterion 3.2: The contrast between the color of some text and the background color is insufficient;
  • Criterion 3.3: The contrast between the colors of some interface components or graphic elements that convey information and the background color is insufficient;

Theme 4: Multimedia

  • Criterion 4.1: Some pre-recorded time-based media do not have text transcripts or audio descriptions;
  • Criterion 4.4: The captions for some pre-recorded synchronized time-based media are not relevant;
  • Criterion 4.5: Some pre-recorded time-based media do not have audio descriptions;
  • Criterion 4.7: Some time-based media are not clearly identifiable.
  • Criterion 4.12: Some non-time-based media cannot be controlled using the keyboard.

Theme 5: Paintings

Theme 6: Links

  • Criterion 6.1: Some links are not explicit;

Theme 7: Scripts

  • Criterion 7.1: Some scripts are incompatible with assistive technologies;
  • Criterion 7.3: Some scripts cannot be controlled using the keyboard;
  • Criterion 7.5: Some status messages are not correctly rendered by assistive technologies;

Theme 8: Mandatory elements

  • Criterion 8.2: The generated source code is invalid/does not comply with writing rules;
  • Criterion 8.7: Language changes are not indicated in the source code;
  • Criterion 8.9: Some tags are used solely for presentation purposes;

Theme 9: Structuring information

  • Criterion 9.1: The heading hierarchy is not appropriate;
  • Criterion 9.2: The structure of some pages is inconsistent;
  • Criterion 9.3: Some lists are incorrectly structured in the code;

Theme 10: Presentation of information

  • Criterion 10.1: Presentation elements are present in the code instead of being in style sheets;
  • Criterion 10.2: Some visible content that carries information disappears when style sheets are disabled;
  • Criterion 10.5: CSS declarations for element background colors and font colors are not used correctly;
  • Criterion 10.7: The browser's native focus style is removed or degraded.
  • Criterion 10.9: Some information is conveyed only by shape, size, or position.
  • Criterion 10.12: Text spacing properties cannot be redefined by the user without loss of content or functionality.
  • Criterion 10.13: Some additional content cannot be hidden by the user after it appears.

Theme 11: Forms

  • Criterion 11.1: Some form fields do not have labels;
  • Criterion 11.2: Some labels associated with form fields are not relevant;
  • Criterion 11.5: Some fields of the same type are not grouped within a <fieldset> tag;
  • Criterion 11.6: Some groups of fields of the same type do not have a caption;
  • Criterion 11.11: Input validation is not accompanied by suggestions to facilitate the correction of input errors (e.g., expected data type/format, relevant error message, etc.);
  • Criterion 11.13: The purpose of some input fields cannot be deduced to facilitate automatic filling of fields with user data;

Theme 12: Navigation

  • Criterion 12.8: On each web page, the tab order in the content is sometimes inconsistent;

Theme 13: Consultation

  • Criterion 13.3: Some office documents are not accessible;
  • Criterion 13.9: The content cannot be viewed by changing the screen orientation (portrait or landscape);

Exemptions for disproportionate burden

None

Content not subject to accessibility requirements

None

Preparation of this accessibility statement

This statement was made on July 4, 2025.

Technologies used to provide the service

  • HTML 5
  • CSS 3
  • JavaScript

User agents, assistive technologies, and tools used to verify accessibility

The web pages were tested using the following combinations of web browsers and screen readers:

  • Firefox and NVDA (latest version);
  • Safari and VoiceOver (latest version);
  • Firefox and Jaws (previous version).

The following tools were used during the evaluation:

  • Developer tools integrated into the Firefox browser;
  • Tanaguru Webext extension;
  • Web Developer extension;
  • Stylus extension;
  • HeadingsMap extension;
  • Color Contrast Analyzer;
  • W3C HTML validator.

Pages of the website that were subject to compliance verification:

  • Page 1: Home
  • Page 2: Electricity offers
  • Page 3: Contact
  • Page 4: Legal notices
  • Page 5: Customer area
  • Page 6: Business customer area
  • Page 7: News
  • Page 8: Fulli app
  • Page 9: Electronic toll payment offers
  • Page 10: Fulli Nomade
  • Page 11: Gas station map
  • Page 12: Stores
  • Page 13: Fuel card
  • Page 14: Article content

Feedback and contact

If you are unable to access content or a service:

Remedies

This procedure should be used in the following case.
You have reported an accessibility issue to the website manager that prevents you from accessing content or one of the portal's services, and you have not received a satisfactory response.