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Frequently asked questions

Is it worth buying an electronic toll tag if I'm only taking the freeway on vacation?

Even if you don't use the freeway regularly, it's still worth taking advantage of a Télépéage offer. With an offer adapted to occasional use, you benefit from all the advantages of Télépéage, and only pay for your badge when you use it: discover the offer that suits your needs here.

If I have vacation vouchers, can I use them?
Yes, if you have vacation vouchers, you can credit them to your Télépéage account by subscribing to the Liber-t Vacances offer, valid on all French freeways.

Please note: you cannot use your vacation vouchers as a means of payment when passing through the toll plaza.

How does the electronic toll tag work?

When the badge is fixed in its holder on the vehicle's windscreen, it is detected by an antenna placed in the toll lane. This detection opens the barrier to let you through, and records your journey, which will be included in your monthly bill.

Here's a tutorial to help you attach your badge to your vehicle.

How do I attach my Télépéage badge to my vehicle?

A properly fitted Télépéage badge allows you to enjoy all the comforts of Télépéage and to cross the Télépéage and Télépéage lanes without stopping. Here's how to install it correctly:

1) Clean the inside surface of the windscreen

2) Position the bracket on the windshield*, inside the vehicle, level with the central rear-view mirror. If you don't have a holder, go to your Fulli online customer area or one of our Fulli boutiques to order one.

3) Slide the badge into the holder 

Or let the tutorial guide you!

*Note: newer vehicles are generally equipped with athermic windshields, which can block the passage of waves between the badge and the toll plaza. In this case, a dotted area on the central rearview mirror marks the spot where the badge holder should be placed. If in doubt, consult your vehicle manufacturer's manual.

Can I use my electronic toll tag abroad?

Your Télépéage badge is automatically activated, and you can now use it in France, Spain, Portugal and even Italy, if you have chosen the Fulli Nomade or Fulli Nomade + offer (formerly topEurop).

Make sure your badge is correctly attached to the central rear-view mirror in the dotted area. When approaching the toll plaza, use a Télépéage lane at the freeway entrance and exit, symbolized by the “t” logo. More information is available here.

In France and abroad, passage through the toll plaza is recorded once the traffic light in the lane has turned green.