How do I order a new toll tag holder?
To order a new electronic toll collection mount, you have two options:
- Visit a Fulli store directly, where you’ll receive a mount for free
- Order your mount through your Fulli customer portal or via the Fulli mobile app
Order a mounting bracket through your customer account in 3 steps:
- Log in to your customer account using your email address or customer number
- Once logged in, go to “Order Mounting Brackets”
- Specify the number of mounting brackets you need
- Confirm your request
Your mounting bracket will be shipped within 48 business hours, and a shipping fee of €2.90 will be charged to your next bill.
How do I install the new mount in my vehicle?
The mounting bracket holds your electronic toll tag in the correct position on the windshield. Proper installation ensures that the tag is detected when you pass through toll plazas and helps the service function properly so you can drive safely. Once you receive your new mounting bracket, be sure to position it correctly on your windshield. Before installing your new mount, make sure the area of the windshield is clean and dry. For optimal adhesion, it’s essential to remove any dust, moisture, or residue that could interfere with proper attachment.
Learn how to install it correctly in your vehicle with the tutorial below:
More questions about the customer portal and the Fulli app